Return & Exchange Policy
If you have received our products and request to return & exchange them, you need to read the following points, so that we can avoid the misunderstandings.
*We can support the application for return&exchange only when the products you received are non-original or wrong items & defective stock.
The steps of return& exchange:
- you need to provide related photos and description to prove that productsare non-original or wrong items or defective stock.
- You need to fill in some crucial information on aparticular If in urgent case , we can do priority without these process.
- We’ll arrange the collectionafter your return&exchange application is viewed and approved.
- We’ll refund or replace after the returned products are completely received and checked.
The return & exchange process will be terminated if there are the following situations：
- The products show the obvious signs of artificial usage.
- The products show the obvious signs of artificial damages.
- The products’ retail packaging bags & boxes are incomplete or damaged.
- The products weren’t shipped from us after the examination and investigation.